General
What happens if there is a dispute?
Our support team acts as mediators. We review all communications and work submissions to ensure fair resolution. Most disputes are resolved within 48 hours.
Is there a fee to join?
No, it is free to join as either a client or expert. Clients pay only the agreed project budget. Experts pay a small platform fee (10%) on completed payments.
How do I reset my password?
Click "Forgot Password" on the login page and enter your email. You will receive a link to reset your password.
How do I contact support?
You can reach our support team via the contact form on our website or by emailing our support email. We typically respond within 24 hours.